The Department in consortium with M/s Infinity InfomaticPvt Limited got the approval for implementation of 400 seater BPO from the Ministry of Electronics and Information Technology in July 2016 under the Northeast BPO promotion scheme and the first phase of the BPO was inaugurated by the Chief Secretary on 27th January 2017. The State of Nagaland was given 400 seats BPO as it was viewed as an emerging IT power house in North Eastern Region and with the availability of large pool of English speaking scientific and technical talent, the Department is hopeful that it can deliver service at par with global standards.

Chief Secretary Shri Pankaj Kumar, IAS inaugurating the first phase of BPO

BPO operation at Kohima